Product Data Security Communications

At Jaeger Medical we are committed to providing secure products with a focus on patient safety and data protection for protected health and personally identifiable information (PHI, PII) to our customers and to maintaining and improving the level of security across the product lifecycle through continuous product updates.

Further down below on this page, we are providing security related information in the form of security update compatibility documents and security bulletins to ensure the highest possible security level for our products.

Security Concern Submission

We welcome anyone to bring any inquiries or concerns related to product security to our attention. We will investigate the concern, and if necessary, address the issue, including through responsible disclosure of such issues if they exist.

If you have a product security related inquiry or concern, please email productsecurity@jaegerrdx.com or contact your service representative. Your report will be recorded and assigned to a specialist who will investigate. The specialist may contact you with questions or to clarify your concerns. We welcome you to be as specific as possible.